Code of Conduct

By using Graduate Mentor as a mentor or mentee, you are agreeing to the Graduate Mentor Code of Conduct:

For Mentors:

• To maintain active status on the platform, all mentors are required to complete a minimum of 1 hour of contact per month with mentees. This can be achieved through private messaging, video calls, or a combination of both. Failure to meet this requirement may result in the mentor being removed from the platform.
• All mentoring activities, including communication, feedback, and resource sharing, must be conducted within the platform provided. This ensures that all interactions are monitored and recorded for quality assurance and safety purposes. By keeping mentoring within the platform, we can maintain a safe and supportive environment for all participants.
• Mentors agree to be responsive to mentees by accepting or rejecting a connection. Once a connection is made via the platform, mentors must be continuously responsive unless an agreement is made between both parties that the mentoring relationship is finished. Failing to be responsive, a two-strike rule is implemented and will result in mentor account termination.
• Mentors must maintain a zero-tolerance policy for any form of abuse, including but not limited to physical, emotional, or verbal. Any behaviour that is abusive or threatening will not be tolerated and will result in immediate termination of the mentoring relationship. Mentors have a responsibility to report any suspected abuse to the appropriate authorities.
• Mentors will guarantee that mentoring sessions and conversations with any individual mentee will not incur any cost. (We understand some mentees may be seeking extra professional mentoring services so we enable some professional full-time mentors to offer their services which may incur a charge which can be agreed between the two parties outside of the Graduate Mentor platform.)
• The mentoring relationship is not for personal recruitment purposes or the promotion of business interests, goods or services other than mentoring.
• The mentoring relationship is for career-related development and knowledge sharing. A mentor will not make decisions for a mentee, provide legal advice or carry out any work for them.
• Mentoring sessions should be kept confidential by both parties. The content of mentoring sessions and information exchanged should only be shared by mutual agreement unless serious health, safety, misconduct or criminal issues come to light.
• Mentors must respect a mentee’s time by being punctual, agreeing on aims at the start of the conversation, and keeping conversations ‘on-topic’.
• Mentors must respect a mentee’s dignity and show a commitment to equal opportunities by avoiding discrimination on any grounds during any stage of the mentoring process and communications and using appropriate and professional language and behaviours.
•  Mentors should only accept connections for which they have suitable expertise and may reject connections for lack of suitable skills/knowledge to meet the mentee’s aims.
• Mentors must report if they have witnessed or are concerned about an Adult at Risk (a vulnerable adult) by visiting our Safeguarding Adult at Risk Policy.

• Mentees must be over the age of 18.
•  A mentee will use mentoring sessions solely for the purpose of pursuing information and knowledge sharing about career-related goals.
•  Mentees agree to be responsive to mentors once a connection is accepted. Once a connection is made via the platform, mentees must be continuously responsive unless an agreement is made between both parties that the mentoring relationship is finished. Failing to be responsive, a two-strike rule is implemented and will result in mentee account termination.
• Mentees must maintain a zero-tolerance policy for any form of abuse, including but not limited to physical, emotional, or verbal. Any behaviour that is abusive or threatening will not be tolerated and will result in immediate termination of the mentoring relationship. Mentees have a responsibility to report any suspected abuse to the appropriate authorities.
•  Mentees must respect a mentor’s time by being punctual, agreeing on aims at the start of the conversation, keeping conversations ‘on-topic’, and changing session times only when it is necessary to do so.
•  Mentees must respect a mentor’s dignity and show a commitment to equal opportunities by avoiding discrimination on any grounds during any stage of the mentoring process and communications and using appropriate and professional language and behaviours.
•  Mentees must show up via video call to an agreed appointment time between both parties. If unable to do so, mentees must contact their mentor prior to the appointment to inform them. 

• You will be entering into a voluntary, private mentoring arrangement, which either party can end at any time without notice or liability.
• Graduate Mentor provides a platform for mentor and mentee introductions. Graduate Mentor has no further role in the relationship and accepts no liability for damages.
• You agree to indemnify Graduate Mentor and its employees from any claims, actions or proceedings of any kind arising from your connection to or participation in Graduate Mentor.
• Mentees are responsible for assessing the credentials and suitability of a mentor. Mentors are responsible for ensuring that they have suitable knowledge and expertise when connecting.l